1. Service Request Process *
How easy is it to submit a service request when something needs attention (e.g., knowing who to contact, how to submit, and receiving confirmation)?
2. Service Request Resolution *
How satisfied are you with how quickly and effectively issues are resolved once reported?
3. Communication *
How would you rate the clarity and timeliness of updates from property management?
5. How Can We Improve?
What’s one way we could make your experience in the building better? (Optional)